Truly Customer oriented...

The top ten companies ( BW Survey, dated March 5, 2007 ) that not just meet customer needs, but anticipated and exceeded them -

Rank -

1 - USAA
2 - Four Seasons Hotels
3 - Cadillac
4 - Nordstrom
5 - Wegmans Food Markets
6 - Edward Jones
7 - Lexus
8 - UPS
9 - Enterprise Rent-a-Car
10 - Starbucks

Hats off to them !